Briefly explain the main goals of E-Commerce | E-Commerce Assignment Notes

Briefly explain the main goals of E-Commerce | E-Commerce Assignment Notes

Answer:

Main goals of E-Commerce are:

· Wider reach: E-Commerce provides a platform for business to operate freely and reach a wider audience.

· Not bound by limitations: E-Commerce should allow users operate without

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the limitations of space, time and locations. Customers should be able to interact and transact with lease hassles.

 

 · Customer Experience: It should provide users a faster and convenient mode of shopping. Some people consider shopping as a social experience and might not like online shopping though it has its comforts. 

 

E-Commerce experience should be improved with intuitive and good interface so that users enjoy online shopping.

· New revenue collecting techniques: We already know about the traditional techniques of revenue collection, for example, payment upon receipt, advance payment, and so on. At present, electronic commerce supports more improved methods of revenue collection. 

 

For example, an information product service provider will allocate the product broadly and then charge on a usage basis - which means charging the customer only when the information is used.

· Ease of moving from Legacy systems: The legacy systems that are prevailing in electronic commerce field include mainframe-based agreement, paper cheques, and payment systems, and so on. 

 

An electronic commerce infrastructure gains success only when it allows the user to easily shift from traditional systems to innovative, electronic systems, and applications and processes.

· Transaction devices: It is necessary that e-commerce adapts the technologies and devices required for reaching and maintaining the mass market.

· Security: e-Commerce sites, services, and payment accesses should be secure so that customer feels secure with transactions.