Solved MBA IT Assignment and Notes

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Differentiate between core competence and distinctive competence - Strategic Management and Business Policy

Core Competencies:

· Core competence gives a company its competitive advantage by enabling it to deliver value to its customers. Changing core competence requires key skills and abilities in a new job or field of operations.
· Core competence of a company is one
of its special or unique internal competences. Core competence is not just a single strength or skill or capability of a company; it is ‘interwoven resources, technology and skill’ or synergy culminating into a special or core competence.

· Core competence gives a company a clear competitive advantage over its competitors.

· Example

Xerox’s core competence is in photocopying; Canon’s core competence lies in optics, imaging and laser control; Honda’s core competence is in engines (for cars and motorcycles)
· To achieve core competence, a particular competence level of a company should satisfy three criteria:
o It should relate to an activity or process that inherently underlies the value in the product or service as perceived by the customer.
o It should lead to a level of performance in a product or process which is significantly better than those of competitors. Benchmarking is a good way and is generally recommended for undertaking performance standard.
o It should be robust, i.e., difficult for competitors to imitate.

Distinctive Competencies

· Distinctive competence is based on the assumption that there are different alternative ways to secure competitive advantage and not only special technical and production expertise as emphasized by core competence.
· Distinctive competence includes core competence as one of the alternatives.
· The focus in distinctive competence is on exploiting a market opportunity. And, depending on the market or competitive situation, one or some of the alternative competences may work
 
Example

Product or process superiority (core competence), product differentiation (situational or adaptability), cost effectiveness or cost efficiency to support a price strategy, special capability in marketing or distribution, etc. Under given circumstances, one of these, or a combination of some of these, will produce a distinctive competence which would be appropriate or best suited to exploit the opportunity and produce desired results.

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